Rail accessibility and inclusion news – Page 7
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Rail Business UK
Accessible travel policy guidance updated
UK: The Office of Rail & Road has published updated guidance designed to enable train and station operators to provide older and disabled people with greater confidence when travelling by rail. The Accessible Travel Policy replaces ORR’s Disabled Persons’ Protection Policy and broadens its scope. Updated requirements ...
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Rail Business UK
Assisted travel lounge opened at Birmingham New Street
UK: Network Rail has opened a £175 000 assisted travel lounge at Birmingham New Street station for use by passengers who need help getting between trains and the station concourse. Designed with the guidance of Birmingham New Street’s accessibility forum, the lounge has bright multicoloured signs to aid the ...
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Rail Business UK
Alexa skill enables passengers to book travel assistance
UK: Virgin Trains has launched a ‘skill’ for Amazon Alexa virtual assistants which enables passengers with disabilities to book assistance for their journey using simple voice commands. The JourneyCare service usually requires users to fill in an online form or call a helpline after booking, which involves repeating information which ...
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Rail Business UK
Digital technology aims to improve rail accessibility
ACCESSIBILITY: The TOC Ability consortium has published a report into the use of digital technology to improve the accessibility of the UK rail network by enabling disabled passengers to share their journey requirements with train operators while protecting their privacy. The consortium comprises Atkins, Arriva, Enable iD, Goss Consultancy, Loughborough ...
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Rail Business UK
Wheelchair ramp on test
UK: Greater Anglia has worked with design consultancy Trainways and manufacturer Portaramp to test a prototype wheelchair ramp, ahead of the entry into service of its new fleets of Bombardier Transportation and Stadler trainsets. Testing included consultation with people with assistance animals to ensure the ramp meets a range of ...
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Metro Report International
Using technology to empower passengers with disabilities
WAYFINDING: Cubic Transportation Systems is developing augmented reality technology for mobile devices with the aim of enhancing the public transport user experience for passengers with disabilities. While transport operators are meeting the letter of accessibility laws, ‘we believe we can take it ...
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Rail Business UK
Accessibility advisers help improve Flirt UK trains
UK: Greater Anglia recently took a wheelchair-using passenger, a blind person and a visually impaired person plus his guide dog to Stadler’s factory at Bussnang in Switzerland to test prototype ramps for the future Flirt UK multiple-unit fleet. During a previous visit, the group had suggested a number of ...