Rail accessibility and inclusion news – Page 6
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Rail Business UKTrain operators improve website accessibility
UK: Reviews undertaken by the Office of Rail & Road and disability charity the Shaw Trust have lead to train and station operators improving the accessibility and provision of information on their websites. ORR’s requirements include providing information on assisted travel, and working towards achieving Website ...
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Rail Business UK‘Unacceptable’ failure to meet train accessibility deadlines
UK: The House of Commons Transport Committee has said that the failure of several operators to meet previous targets to make trains fully accessible is unacceptable, and it has asked the Department for Transport to set out the sanctions that will apply if companies fail to ...
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Metro Report International5G tram to help visually-impaired passengers travel independently
UK: Technology to provide real-time information for visually impaired passengers is being tested on the West Midlands Metro, where a CAF tram and a number of stops have been fitted with 5G equipment in a project being undertaken with the West Midlands 5G group, transport infotainment ...
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Rail Business UKApp to support train crew caring for unwell passengers
UK: Northern is trialling the Unwell Passenger app developed by York-based Incremental Solutions to provide on-train staff with step-by-step instructions to help passengers who become ill or are injured. ‘When a customer is unwell on one of our trains, the onboard member of staff currently has ...
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Metro Report International‘Listen to the City’ train styling brings Mediterranean sunshine to the Marseille metro
FRANCE: The design selected for the driverless rubber tyred metro trains which are to enter service in Marseille from 2023 has been unveiled by manufacturer Alstom, the Métropole Aix-Marseille-Provence authority and design studio Ora-ïto.
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NewsDisability inclusion priorities for Alstom
ALSTOM: Alstom has joined The Valuable 500 not-for-profit network of CEOs committed to ensuring that disability inclusion features prominently in their leadership agendas. Alstom has committed to increasing the number of employees with disabilities, saying it will pay particular attention to challenging misconceptions about disability and ...
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Rail Business UKAccessibility training extended to cover replacement bus teams
UK: Greater Anglia has extended its accessibility awareness training scheme to include rail replacement bus teams. The online programme is delivered by a team of disabled trainers put together by equality trainer Sarah Rennie. It covers meeting and greeting disabled customers, and how to talk to them ...
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NewsSNCB orders multifunctional double-deck coaches with improved accessibility
BELGIUM: National operator SNCB has ordered a further 204 Type M7 double-deck coaches, placing a contract for multifunctional vehicles adapted to improve accessibility for passengers with reduced mobility. Awarded to a consortium of Bombardier Transportation and Alstom, the €445m contract announced on December 21 has been ...
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Rail Business UKORR demands action on lack of wheelchair access at Liphook station
UK: The Office of Rail & Road has issued a formal Improvement Notice instructing South Western Railway to comply with its legal duty to ensure that people using wheelchairs can board and alight from trains at Liphook station. This action was taken after the regulator identified that ...
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Metro Report InternationalTram access ramps offer obstacle detection and emergency options
NETHERLANDS: The Urbos trams which CAF is currently supplying to Amsterdam operator GVB are fitted with four Masats RF2 automatic ramps to provide access for passengers with reduced mobility. Masats said its RF2 is a compact size and offers easy installation, as well ...
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Rail Business UKAccessibility features of Greater Anglia Aventra EMUs highlighted
UK: Greater Anglia has unveiled the accessibility features of the Class 720 Aventra electric multiple-units which Bombardier Transportation is supplying to operate outer-suburban commuter services into London Liverpool Street. ‘Our new trains will be much better for our disabled customers’, said Rebecca Richardson, ...
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Metro Report InternationalUCL to build station simulation laboratory
UK: University College London has announced plans to build a laboratory in the London Borough of Barking & Dagenham, which will be used to simulate the movement of people on large-scale environments such as stations. The Person-Environment-Activity Research Laboratory will consist of a 14 m high building ...
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Rail Business UKMerseyrail Class 777 arrives in Liverpool
The first of the Stadler Class 777 EMUs to renew the Merseyrail suburban fleet is now on test. Tony Miles reports from Kirkdale.
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Rail Business UKNon-PRM compliant trains get last-minute derogation
UK: A few days ahead of the January 1 2020 deadline for ensuring compliance with tighter accessibility standards, the Department for Transport has granted limited dispensations for operators to keep in service for up to one year trains which do not meet the TSI-PRM requirements.
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Rail Business UKORR consults on accessibility of rail-replacement coach services
UK: The Office of Rail & Road is consulting on a revision of its Accessible Travel Policy Guidance relating to rail-replacement coach services. The Public Service Vehicle Accessibility Regulations come into effect for coaches on January 1 2020, with the aim of ensuring that disabled people, in ...
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Rail Business UKGreater Anglia rolls out disabled-led accessibility training
UK: All 2 500 of Greater Anglia’s frontline staff are to receive accessibility awareness training delivered by a team of trainers who have disabilities themselves. The team was put together by consultant Sarah Rennie, who said the trainers would ‘bring a level of lived experience into the ...
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Metro Report InternationalLondon journey planner tweaked to incorporate data analytics insights
UK: Transport for London has made changes to its journey planner following analysis of depersonalised wi-fi connection data from the mobile devices of passengers at London Underground stations. TfL previously relied on customer surveys of passenger flows, but the analysis of 2·7 billion data ...
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Rail Business UKStation lift-sharing share scheme launched by London Northwestern Railway
UK: London Northwestern Railway has launched a pilot lift-sharing scheme at Tring station, where accessibility improvement works beings have led to a temporary reduction in car parking capacity. Passengers can use the wmtrains.liftshare.com website to connect with people who drive on similar routes to the station, which ...
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Rail Business UKRail-specific deaf awareness course developed
UK: London Overground concessionaire Arriva Rail London has launched a rail-specific deaf awareness training course to bolster its existing disability awareness training as part of customer service induction. The course was developed with Signly, Deafax and University College London’s Deafness Cognition & Language Research Centre with funding ...
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Rail Business UKStation Improvement Vision for Wales
UK: Transport for Wales has announced a 15-year Station Improvement Vision covering 247 stations. The £194m programme includes free wi-fi and improved shelters, CCTV, cycle storage and passenger information. ‘Where possible’, TfW will provide retail opportunities for local businesses and support the development of community spaces. The ...